Video calls don’t ring as normal calls on iPhones due to iOS limitations. To display notifications on the lock screen, go to iPhone Settings → Signal → Notifications → Alerts → select Lock Screen.Īs Signal confirmed on GitHub, this is intended behavior. If your iPhone’s screen is locked, video calls will display a notification instead of ringing. Then, launch the Google Play Store app and reinstall Signal. If none of these potential solutions solved your problem, uninstall Signal and restart your phone. If your phone model supports this feature, enable it and check the results. Go to Android Settings, select Privacy, and go to the Permission manager. Make sure Signal is allowed to access your contacts.
Go to Signal, select Storage, and hit the Clear cache button. Go to Android Settings, select Apps, and tap All apps. Go to Settings, select Date and time, and let Android set your date and time settings automatically. If your terminal is using incorrect date and time settings, it may fail to connect to Signal’s servers. Have them call you again and check if the app rings this time. If this issue affects only certain contacts, ask them to update Signal as well. Launch the Google Play Store app, search for Signal, and hit the Update button if available. Make sure you’re running the latest Signal app version on your terminal.
Go to Settings, select Battery, and disable your battery-saving feature. If your battery is running low, the Battery Saver feature may prevent Signal from ringing to extend your battery life. Swipe down with two fingers and disable DND Mode. Your terminal won’t ring as long as this option is on. Switch to a different internet connection, and check if the issue is gone. If you have a firewall or a third-party app that’s limiting Signal’s access to the Internet, disable the respective apps. If your phone is not connected to the Internet when you receive a call on Signal, it won’t ring.
What to Do if Signal Calls Won’t Ring on Android
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