

On the Surface Pro nothing seems to work. This happened on my desktop but I just rebooted and re-ran the full CRM Outlook client setup and it worked the second time. If I try to install the offline capability it repeatedly fails with "Installation of Microsoft SQL Server Express Edition 2012 SP2 (CRM) failed. I have the CRM Outlook client installed in Outlook 2016, Win 10 on a Surface Pro using CRM Online 2016.

